G.R.O.W.
The GROW model of coaching is all about empowering the employee or coachee to make good choices that will benefit your business. Done correctly, it is an effective tool for people to improve themselves, develop better problem-solving skills, become more well-rounded employees, and meet their personal and professional goals.
1
GOALS
“What do you want to achieve from this conversation?”
“What problems are you trying to solve?”
“Is there anything we could work on that would improve your work experience?”
“What are the benefits of achieving this goal?”
“In what manner might others also gain from this accomplishment?”
“How would it feel to achieve this goal?”
2
REALITY
“What action have you taken so far to achieve your goal?”
“Specifically, what is motivating you toward your goal?”
“What is stopping you from achieving your goal?”
“If things don’t change, how will it impact you and others?”
“What are the main obstacles stopping you from achieving your goal?”
“How do you feel trying to overcome this challenge?”
3
OPTIONS
“What’s the ideal solution?”
“What are your other options for achieving this goal?”
“Is there anyone you could get a different perspective from?”
“How have you navigated similar problems before?”
“What else could you do?”
“What are the pros and cons of each option?”
“Do you anticipate any obstacles that may stop you from achieving this first step?”
4
WILL
What’s the first step you could take to realise this goal?”
“When are you going to do it?”
“What subsequent actions could you take?”
“How committed are you, on a scale of 1–10, to fulfilling each of these actions?”
“Will you need any support to fulfil this?”
“Who could help?”
“How would you like to follow up on this conversation?”